Last updated: March 2026
Starlo ("we", "us", "our") operates the Starlo service. This Privacy Policy explains how we collect, use, and protect your information.
Information you provide: When you use Starlo, we collect your email address, questionnaire responses (zodiac sign, preferences, etc.), and payment information (processed securely by Stripe — we never store raw card numbers).
Automatically collected: We collect standard web analytics data including IP address, browser type, device type, pages visited, and referring URLs.
All payments are processed by Stripe, Inc. Your payment card information is transmitted directly to Stripe and is never stored on our servers. Stripe's privacy policy is available at stripe.com/privacy.
We do not sell your personal information. We may share your data with:
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data by emailing starlosupport@gmail.com.
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. Contact us to exercise these rights.
EEA / UK residents (GDPR): You have the right to: access your data; rectify inaccurate data; erase your data ("right to be forgotten"); restrict or object to processing; receive your data in a portable format; and lodge a complaint with your local supervisory authority. To exercise any right, email starlosupport@gmail.com. We will respond within 30 days. Legal bases for processing: contract performance, legitimate interests, and (for marketing) consent.
California residents (CCPA/CPRA): You have the right to know what personal information we collect and how it is used, request deletion, correct inaccurate information, and opt out of sale or sharing. We do not sell or share personal information for cross-context behavioral advertising. Submit requests to starlosupport@gmail.com.
We use session storage and cookies for essential functionality (keeping you logged in, remembering quiz answers). We do not use third-party advertising cookies.
Starlo is not directed to children under 18. We do not knowingly collect data from minors.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our site.
Questions? Email us at starlosupport@gmail.com.